What Clients are Saying

Check out what some St. Louis CVC clients and contractors have been saying about the St. Louis Convention & Visitors Commission and  America’s Center. If you would like to add comments about your experience at America’s Center, please contact Paige Millard, Vice President of Event Services, at pmillard@explorestlouis.com

“Please accept my most humble gratitude for the fabulous assistance, guidance and support shown by the St Louis CVB at the 2012 WEC Convention. From airport signage and meet and greets, to street paintings and Renaissance Hotel revolving door wraps to volunteers directing us on the streets and inside the Convention Center … I was completely blown away! Never in my 20+ (I’m not saying how many plusses) years of meeting planning and convention participation have I ever been witness to such love for a city.

If the opportunity arises, I will gladly bring events to your lovely city. The success of MPI’s Convention is in large part due to your staff and volunteers and I want to thank you again for a making my experience so memorable.”

Mari Killian,
Carlisle Construction Materials, Carlisle, PA

St. Louis hospitality key to ASAE’s Successful Meeting

Upon returning to Washington, D.C., I’ve received many messages from association executives’ praising the efforts of St. Louis and ASAE. The entire city welcomed us with friendly smiles, signs and buttons, and our members definitely noticed. I remember walking off the plane last week, and I was greeted by a woman holding an “ASAE” sign who asked if my name was John Graham. As we walked through the airport, we had a nice conversation, and she showed me great hospitality. That was the first signal of what turned out to be a great week for ASAE and our members.

There were several reasons why ASAE picked St. Louis including: it was affordable, centrally located, great convention and hotel space, wonderful attractions and food, and the city would put on a great show. You not only met those expectations, but you hit it out of the ball park. From the opening party at the Arch to the closing block party event, our attendees had a memorable time. Not only were members raving about the meeting to me, but they were sending out more than 3,500 tweets about the conference, St. Louis’s hospitality and beautiful attractions.

At this year’s convention, 65 percent of our attendees had not been to St. Louis before, and they left knowing what a great destination St. Louis is for their future meetings. Last year’s annual meeting was in Los Angeles, and so far, it has received $50 million in business. We hope St. Louis will reap similar benefits for years to come! This year’s Annual Meeting was successful because of the partnership between ASAE, the city and its volunteers.

Thank you to Kitty Ratcliffe, the CVC staff, ASAE Host Committee, St. Louis County Executive Charlie Dooley, and Mayor Francis G. Slay for all their hard work in putting together a great event for our members. Thank you St. Louis for all your hard work, sincerity and hospitality to our 5,368 attendees! You definitely made a lasting impression!

John H. Graham IV, CAE,
ASAE President and CEO

Mere words cannot express how much we appreciate all the time and effort  you put into every detail for the World Education Congress 2012. We were delighted to confirm St. Louis is an absolutely amazing place!

We are lucky to have had such a dedicated team of professionals helping us plan an experience that attendees would not soon forget.  Your hours  of work  to ensure a safe, friendly environment for the MPI family was apparent and definitely paid off onsite.  It was an absolute pleasure to have the opportunity to work alongside you.

You handled challenges effortlessly and made our guests  feel safe and welcome. You opened your doors wide and showcased your world-class venues. The Opening Reception at Busch Stadium allowed our attendees to get a feel for how “St. Louis  Parties at the Park”.  The Closing Reception at the Missouri Botanical Garden was an amazing experience.

At WEC 2012, we successfully provided our attendees with tools  that will help  them  develop performance-based objectives, build relationships, and explore new ways  to do business in the meeting and business event  arena. They left St. Louis armed with information on the destination and all of the possibilities it has to offer the meeting  professional. Together we have  elevated the true essence of partnership.

Your attention to MPI soared above the limits and you achieved that level with a fantastic attitude and a never ending smile.  Thank you again for all your support and dedication to MPI and making the World Education Congress 2012 a resounding success.

Elizabeth Luna,
Meetings Professional International


I have never been so impressed with a Convention Center & Bureau such as yours. Wow.  This is the best CCCC meeting I have ever had.

Because of you all I looked like a Super Star!! Nothing but grand remarks.  And everyone just loved the center.

It was such a pleasure working with people who take pride in their work.  The success of our meeting is proof of that.

Eileen Maley, Convention & Meetings Specialist,
National Council of Teachers of English

I have heard from many attendees that this was the best conference yet! Everything went as planned and your staff did an amazing job! Wish we could have all our conference there! Thanks for everything and I look forward to working with you in the future!

Kristi Tarantino,
Portland Cement Association

I haven’t found any facility downtown that provides the service America’s Center does for an event the size of our Homer Awards Ceremony.

Lori Curnin,
Home Builders Association of Greater St. Louis

The America’s Center staff has been creative in their ability to implement our goals from the food service, to audio visual needs for entertainment, decorations, special dietary requests, etc.

Carolyn D. Seward, Senior Vice President-Administration & Development,
Home Builders Association of Greater St. Louis

There is no other venue in town that can beat your team for service, quality food and excellent front-of-house staff. KUDOS!

Patti Loth, Director, Communications,
United Way of Greater St. Louis

The outstanding food and imaginative design of the buffets is like none other in St. Louis. A lot of “extras” are just a given in the presentation of their superb menus.

Bonnie Andrews, Director of Development,
Saint Louis Effort for AIDS


Our event was far from easy but the America’s Center catering team made it look like it was a breeze…

Jessica Willingham, Executive Officer, Marketing and Communication,
American Red Cross St. Louis Area Chapter

Elegant. Lovely. Impressive. These are just some of the descriptions our corporate clients have used…

Stacy McMurray, Managing Director,
INROADS/St. Louis, Inc.

The changes that you have incorporated since our last visit in 1998 have made a tremendous difference in the way show managers look at the America’s Center. The city of St. Louis should be proud of what the America’s Center has become. That is: First Class. Thanks again for everything.

Stephen Holder, Automation Fair Show Manager,
Rockwell Automation

It’s not often that I sit down to write a letter to a facility.… Courteous, flexible, pro-active, accommodating, knowledgeable, professional, service-oriented …these are just a few of the adjectives that come to mind in describing our experience with your staff at America’s Center. I’d like to take it one step further and include the union labor in this accolade. We could not have been more pleased with the quality and professionalism of all the crafts involved in producing events there at your facility.… Be sure to tell them to call me, I’ll give you a terrific reference.

Mary Anne Rogers, National Sales Manager,
Shepard Exposition Services

The spirit of cooperation demonstrated by the representative trade unions of America ’s Center during the production of this event were not only experienced by Freeman, but we received many compliments from exhibiting companies regarding the labor situation in St. Louis, MO.

Robert C. Audette, Vice President Sales,
Exposition Services, Executive Sales Group, Freeman

I wanted to take this opportunity to thank you for your efforts and those of your labor crews at the America’s Center. I would be remiss if I did not tell you how stellar your labor crews were during our event.

Marcia J. Slakie, Director of Meetings and Conventions,
Door and Hardware Institute

I wanted to thank you for your efforts in helping to make our experience at the America’s Center a memorable one. The NRA Annual Meeting & Exhibits this year in St. Louis was one of the most successful events we’ve ever had and the cooperative effort of the convention center staff, unions and contractors played a key role. …The union personnel displayed a professionalism and competence level above most cities I have worked in during my 15 years of producing shows and events.  From the labor on the floor to the stewards and management at the center, they all realized that the do play an important role in the success of a show. As a show manager, I strongly value those attributes and appreciate their impact on our ability to produce a successful show for our exhibitors and attendees. I think it’s safe to say that I will be singing the praises of St. Louis to anyone who asks.

Jeffrey L. Poole, CEM, Show Manager and Director, Membership Programs,
National Rifle Association of America