America’s Center Accessibility

America’s Center is committed to meeting the needs of individuals with disabilities. The Center complies fully with the provisions of the Americans with Disabilities Act (ADA).

Electronic sliding doors are located at the following entrances: Washington and Plaza.  Electronic assistance doors are located at the following entrances: A, B, Courtyard and Broadway Central. Ramps to access the upper levels of the Dome are located at Entry A and Entry B. Elevators are located in the Washington and Plaza lobbies of the Convention Center and at Broadway Central and the North Courtyard lobbies of the Dome. All passenger elevators as well as room and restroom signs are equipped with Braille signage to assist the visually impaired.

All of our permanent seating areas comply with the ADA. Seating for guests with disabilities in the Dome is in Row U on Concourse, Row J on Club and Row E on Terrace. Seating for guests with disabilities in the Convention Center is immediately behind Row J in the Ferrara Theatre. All other seating arrangements in the Convention Center are portable, and accommodations for special seating can be made with advance notice.  

All restrooms and drinking fountains are wheelchair accessible in the Convention Center and the Dome.  There are nine family restrooms in the Dome (four on Concourse Level, four on Club Level and one on Terrace Level).  There are two family restrooms in the Convention Center (Hall 4 and Hall 4X).  The Washington and Plaza first aid rooms in the Convention Center have restrooms that can be used by guests needing additional assistance by a family member.

Guests with hearing impairments attending events in the Dome may obtain an assistive listening device from any guest service center or tune their own portable headset receiver to FM89.1 to pick-up the house sound system.

Guests with hearing impairments attending general sessions in the exhibit halls in the convention center may use their cell phones and WIFI.

All events are also required to comply with the Americans with Disabilities Act. Events are responsible for, but not limited to, providing auxiliary aids for the visually, hearing and mobility impaired.