Citygarden lights up St. Louis' downtown core at night.

Hospitality Heroes

2026 Hospitality Heroes

Explore St. Louis’ Hospitality Hero Recognition Program celebrates the people who make St. Louis hospitality shine.

Across our region, hospitality professionals welcome visitors, support clients, solve problems, create memorable experiences and bring the spirit of St. Louis to life every day. This program is designed to recognize and reward the frontline employees whose service, dedication and care reflect the very best of our industry.

Hospitality Heroes may be nominated by coworkers, managers, guests or others who have experienced their exceptional service firsthand.

From this inspiring group, a select number of Hospitality Superheroes are chosen for going even further. These are the individuals who rose to an unexpected occasion, created a true “wow” moment and turned a challenge into a positive, memorable experience for a guest, client or colleague. Hospitality Superheroes receive additional recognition through local media and a special video spotlighting their heroic acts.

All submissions are reviewed by a panel of community leaders and customer service experts. The 2026 nomination deadline closed at 5:00 PM on Wednesday, July 8th.

Approved Hospitality Heroes and Hospitality Superheroes will be recognized on September 22, 2026, during the Explore St. Louis Annual Meeting & Awards.

2025 Hospitality Superheroes

Secret Link